Samsung started a recall after complaints of battery overheating, with dozens of customers saying that their phones had caught fire while charging.
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On its United Kingdom website, Samsung wrote: “Based on our investigation, we learned that there was an issue with the battery cell”.
The announcement came after more than 30 cases of handsets catching fire or even exploding during the past week after the launch of the Note 7 on August 19.
The FAA statement, which was released Thursday, is also “strongly” advising passengers to not stow the phone in any checked baggage.
Samsung has learnt through its investigation that the issue is to do with the innards of the battery cell.
“I worked in electronics for a lot of years so I kinda know that sometimes they outsource these things so it’s really not their fault that the batteries are having these issues”, said Samsung owner Shannon Ades.
Samsung’s exploding Galaxy Note 7 smartphone, recently the subject of a recall, is now considered a flight risk.
Samsung also offered consumers a US$25 gift card or bill credit from select carrier retail outlets when choosing a Galaxy S7 family device or the Galaxy Note 7 within the exchange program.
Still using your Galaxy Note 7? That being said, according to Digital Spy, the FAA confirmed their advice is entirely precautionary, with no reports of in-flight incidents involving the Galaxy Note 7.
Over at its United Kingdom website, Samsung has attempted to put fears to rest regarding its “explosive” Galaxy Note 7 phablet. So far, there have only been 35 reported cases, says Samsung, and it doesn’t foresee the number growing.
But it does continue the problem for Samsung – the Note 7 will eternally be the bursting smartphone, once the business goes through the motions of getting the apparatus remembered.
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Earlier this year, the International Civil Aviation Organisation, a United Nations agency that sets global aviation safety standards, banned bulk shipments of rechargeable lithium-ion batteries as cargo on passenger planes until better packaging can be developed to prevent a fire from spreading and potentially destroying the plane.
