In response, Facebook started its “Save Free Basics” campaign, prompting users to email TRAI in support of the Free Basics platform last week, through Facebook notifications as well as text messages.
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Telecom Regulatory Authority of India (TRAI) has asked Reliance Communications to halt the Free Basics service of Mark Zuckerberg’s Facebook, at least for some time.
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TRAI’s reported ban on Free Basics is complicated by the fact that the service is still apparently available.
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India has asked Reliance Communications – the only cell carrier in the country that now offers Facebook’s “Free Basics” service – to cease offering it for the time being. The service offers an open platform offered by Facebook across 19 developing countries, including India, to enable easy access of selected apps and app-based services to people at zero cost. If that wasn’t enough, Facebook also prompted users in USA to support Free Basics in India, but it later confessed that this was an accident.
Net neutrality dictates that all data should be treated equally, and companies can not pay for faster access or preferential treatment, so as not to stifle innovation and create hurdles for startups unable to pay.
Users must be Reliance Communications customers, and are limited to a range of portals found within the Internet.org app: Wikipedia, job listing sites, select weather, sports, and news outlets, and naturally, Facebook and Facebook Messenger. With one click, Indian Facebook users could send a pre-written email to the TRAI with the subject “I Support Free Basics in India”. It will then make recommendations to the Department of Telecommunications for legislation governing services that subsidize internet access, as Facebook’s Free Basics does.
Net neutrality has been one of the most talked about themes in the Indian technology space this year. The “consultation paper on differential pricing for data services” had sought comments latest by December 30 and counter comments by January 7. The service is still said to be available to those who log onto the Reliance website.
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Facebook urged users to contact the telecom authority in support of the program this week, though the company took some criticism after reportedly accidentally extending the request to users outside of India and after some users said it was too easy to accidentally sign a Facebook online petition. The network provider is the social media giant’s partner in this endeavor, having launched the service across India over a month ago. For the same reason, Free Basics has been criticized by activists and other entities in India.
