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Florida man sues Samsung, says Galaxy Note 7 exploded
Analysts further explained that Samsung should be gearing up a notch in perfecting the Galaxy S8 to have an earlier than scheduled reveal and at the same time dampen the worsening Galaxy Note 7 woes.
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Samsung had already initiated a voluntary recall, but the company has been criticized for not offering clear information about the problem or how it would be resolved.
Some are still using the phone and bear no ill will toward the South Korean electronics maker, which has promised replacements by Wednesday.
This announcement comes a day after the CPSC (Consumer Product Safety Commission) formally approved Samsung’s decision to recall Note 7 phones, which, of course, was prompted by the past 92 reports of overheating Note 7 batteries in the United States, 55 of which resulted in property damage.
One family in St. Petersburg, Florida, said a Galaxy Note 7 left charging in their Jeep had caught fire, destroying the vehicle. It said property damage included fires in cars and a garage.
A week later, the company and the commission issued separate statements that urged consumers to stop using the Note 7.
The smartphones were sold at wireless carriers and electronic stores nationwide, including AT&T, Best Buy, Sprint, T-Mobile, US Cellular, Verizon stores and online at http://www.samsung.com and other websites from August 2016 through September 2016 for between $850 and $890. Moreover, reports say that there will be two iterations of Samsung’s 2017 flagship handset and they are said to be donning the product IDs SM-G950 and SM-G955, as well as the codenames “Dream” and “Dream 2”.
“I love the phone. But I’m scared it’s going to explode”, said Franco. “Contact the wireless carrier, retail outlet, or Samsung.com where you purchased your device to receive free of charge a new Galaxy Note 7 with a different battery, a refund or a new replacement device”.
And some have gone back to older phones or are even forgoing using a smartphone altogether.
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US officials say about 97 percent of Note7s sold in the USA are affected.