By 8 p.m. EDT, there were already long queues and thousands of frustrated passengers at airports around the world.
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Responding to passengers on Twitter, British Airways said: “We apologise to our customers for the delay and we appreciate their patience as our IT teams work to resolve this issue”.
The International Consolidated Airlines (ICAGY) subsidiary this morning experienced a technical problem with its check-in systems.
“We are sorry for the delay to their journeys”, the airline added.
A professional poker player from London indicated that she was queued for her flight in Las Vegas for more than two and a half hours.
The BA outage comes after Delta Air Lines last month suffered 2,300 flight cancellations, costing about US$100 million in lost revenue, after a power-control module caught fire.
“It had to wait for one hour”, he said.
O’Hare International, San Francisco International, Seattle-Tacoma International, London City, Heathrow, Gadwick airports etc. were affected. A computer failure at Southwest Airlines in July also cost “tens of millions” of dollars and affected a similar number of services.
The campaign group, which blocked a main road to London’s Heathrow Airport in August, said City airport was designed for the wealthy while those who lived near the site struggled on low salaries.
The airline said it had rectified the problem. Travellers in the USA stated that the representatives of British Airways told them that the system failure is there for hours and has affected the travellers throughout the world.
Passengers variously reported check-in problems in Chicago and Seattle, as well as at a number of other global airports.
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Customers are being advised to try to arrive as early as possible and to check-in as normal, although Heathrow and Gatwick airports have been using manual back-up systems, which is slowing down the check-in process.
