Samsung Electronics Co.SSNHZ 0.00 % , reeling from a massive recall of its premium smartphones amid reports of batteries catching fire, said that about 250,000 customers in the USA who had purchased its defective smartphone had exchanged their devices as of Tuesday.
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Aside from the initial report of Samsung investigating 35 cases of Galaxy Note 7 explosions, we haven’t since had a solid figure to know how many of these devices were actually blowing up. South Korea’s government asked Samsung Electronics to extend the refund period for its Galaxy Note 7 smartphones that have been subject to an unprecedented global recall.
According to latest reports, the Grace UX user interface will not only make its way to the Samsung Galaxy S7 and Galaxy S7 Edge, but will do so in a somewhat different and improved form once Android 7.0 Nougat finally debuts on Samsung’s two flagships later this year.
“AT&T will receive new Samsung Galaxy Note 7 devices on or before September 21, 2016 in our retail stores”, says AT&T.
But the recall caused confusion as Samsung sent conflicting messages about whether it was safe to continue using the phone. This information surfaced less than 24 hours after a leaked benchmark report revealed that the new version of the most popular mobile operating system on the planet is being tested on Samsung Galaxy S7.
In Samsung’s home market of South Korea, where the exchange program began Monday and where customers could seek a full refund until Monday, Samsung said only that the number of refund seekers was “very low”.
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Samsung announced that customers who missed the refund deadline can now get iPhones or other similar devices from the same carrier in exchange for the Note 7. That offer was jointly announced with officials at the U.S. Consumer Product Safety Commission after Samsung was criticized for not coordinating more closely with the commission. “Overheating devices are not new”, Rogers says.
