Share

Galaxy Note 7 fiasco: Samsung to launch apology ads!

Royal Air Maroc has banned the Samsung Galaxy Note 7 smartphones which has been exploding and injuring users. It added that the update will be available for South Korean users from September 20.

Advertisement

Widening concerns about the Note 7, one of Samsung’s flagship phones, have wiped billions of dollars off the company’s market value. As per the notice, the extreme measure is being undertaken to put consumer safety first.

The U.S. Federal Aviation Administration has advised passengers not to turn on or charge Samsung Galaxy Note 7 smartphones on aircraft, after faulty battery packs caused some of the phones to explode while charging.

Samsung is reportedly taking out adverts in the South Korean press informing customers of the impending update, which is due to come out on September 20.

The city Department of Transportation did not immediately respond to a query about whether the agency wants riders to shut their phones off on the Staten Island Ferry and in the St. George and Whitehall terminals.

Samsung is apparently going to roll out an update for Galaxy Note 7 units which have not been turned in yet under its recall program. It’s not clear if or when the company will push a similar update in other countries, though it is apparently in talks with worldwide carriers about the plan.

When the exchange starts on September 19 in South Korea, the tech giant will also offer to pay parts of the data fee.

In the newspaper ad, the global mobile phone leader said its Galaxy Note 7 would be “reborn as a loved and trusted brand through more rigorous quality control”.

Advertisement

Since the global launch of the oversized “phablet” smartphone in August, several users have posted images on social media showing the charred device, saying it suddenly caught fire.

Family says child burned by Samsung Galaxy phone