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Galaxy Note 7 recall is on the table following battery explosions
Over the past several days we’ve seen multiple reports of user devices exploding while charging, so Samsung is suspending shipments as a safety concern for its customers. According to the Yonhap News Agency, Samsung is also in contact with USA carriers, which have embraced the Galaxy Note 7 with open arms and began selling the smartphone in late August. There have been reports of battery issues, and a Samsung Galaxy Note 7 recall may be in the works as some of the company’s handsets have started disappearing from store shelves in a few regions.
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In the meantime, brand new reports indicate that Samsung is considering a Galaxy Note 7 recall, at least in South Korea, and that battery worries are indeed real. Spokeswoman Sophia Kim said media reports that Samsung halted shipments of the flagship phone are not true. The Galaxy Note 7 went on sale on August 19 and shortly after, reports began circulating about devices that exploded or caught on fire while charging.
In July, Samsung reported its most profitable quarter in two years, thanks to Galaxy S7 sales.
Samsung concluded that the faulty batteries are to blame for the explosions. Korean ITM Semiconductor produces the battery pack for the Galaxy Note 7’s that are sold in Korea. He found that most third-party cables in the market did not meet the necessary specifications of the technology, and users that purchase them could be taking the risk of causing damage to their devices. However, matters didn’t end with this as similar explosions seemed to have impacted numerous others Galaxy Note 7 users.
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The news that the Galaxy Note 7 may be faulty, and potentially unsafe to users, is hurting Samsung’s stock as well.