“This is some major buzz-kill for Samsung, especially given all of the hard-earned excitement that products like the Note 7 have [sic.] been garnering lately”, Bloomberg quoted IDC analyst Bryan Ma as saying. We should receive confirmation from Samsung regarding the causes of the explosion soon.
Advertisement
While that might not be great news for some, we commend the company for putting the safety of its customers first. She said media reports that Samsung has stopped shipments of the flagship phone are not true.
Samsung began selling the Galaxy Note 7 on August 19.
Galaxy Note 7 devices were already shipping in some countries, with its official USA release slotted for September 2.
Samsung has delayed a number of shipments of the device due to additional quality tests, Reuters reports.
Samsung said the delay affects only the South Korean market. Some shared pictures of their burnt-out phones online, prompting a wave of bad publicity for a device that has received largely positive reviews.
A Samsung official told the Wall Street Journal that he could not reveal specific details about the inspections and the specific problems with the phones that will be tested. That is, Samsung SDI produces the battery cell, but the battery pack production is outsourced to other firms. Samsung Electronics on Thursday after working-level discussion tentatively concluded that a defect in the battery is blamed for the explosion. The company is relying on the Galaxy Note 7 to drive its sales momentum for 2016 and retain its global leadership in the smartphone market.
Since Aug. 19, about 400,000 units of the Galaxy Note 7 are said to have been sold in South Korea.
Another Galaxy Note 7 owner in South Korea experienced the same thing a few days later when her device exploded while charging at night.
Advertisement
The headline new feature in the Note 7 is an in-built iris scanner, which verifies your identify with a quick glance of your eyeball. Even though the company has not yet made an official statement, industry watchers say some defective batteries may have caused the explosions.
