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Galaxy Note 7 smartphone is history; Samsung offers refunds
Samsung says it is adjusting Note 7 shipments for inspections, quality control due to more phones catching fire.
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Authorities in South Korea and the United States have recommended consumers stop using the fire-prone phones, while the Chinese authorities announced an official recall of 190,984 Galaxy Note 7s sold in China.
It warned that suppliers found selling the device will be in contravention of the Consumer Affairs Act and likely to be prosecuted.
Also, Samsung said Note7 owners will get a $25 credit or gift card from “select carrier retailers”.
While the investigation continues into why phones exploded continues, consumers are advised to take advantage of available remedies, including a full refund. As far as replacements, along with the Galaxy S7, Samsung is also focusing on producing the Galaxy A8.
Samsung is still trying to figure out what caused some Note 7s to burst into flames.
Samsung shares plunged as much as 8 percent in Seoul, their biggest one-day drop since the 2008 financial crisis, after the company apologized for halting sales of the Note 7. It promised then that replacement devices would be safe.
Samsung Electronics Australia has announced it is taking the proactive and voluntary step to extend its current recall to all Galaxy Note7 smartphones in Australia, including those that were provided as replacement Galaxy Note7 devices.
After incidents of Note 7 device catching fire in various flights, a replacement Note 7 device also reportedly caught fire on a USA flight, leading to cancellation of the flight after evacuation. Now you might not have had any problems with your Note 7 just yet, but holding onto an inherently faulty and unsafe device is beyond risky.
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The Note 7 has cutting-edge features like an electronic stylus and an iris-scanning security feature seemingly suited for a James Bond movie. If so, that would mark that business unit’s first quarterly loss stretching back to before its first Note series phone was released in 2011. The company quickly fixed the guidance data as stock price has been tumbling upon reports of the major setback in its latest smartphone innovation that could be more or less an end to the model. As we’ve seen over the last few weeks, exploding Note 7 devices have completely engulfed cars and, in some instances, have partially destroyed houses. Samsung’s confirmed that you’ll be getting a refund for your phone.