But the replacement phones won’t be available until September 19 in South Korea, and it’s unclear when they’ll be available in the U.S. The U.S. Consumer Product Safety Commission has said it’s working with Samsung on an official recall, and the agency is figuring out if the replacement phones are an acceptable replacement for the unsafe ones.
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Samsung has recalled all the Galaxy Note 7’s that were sold with the battery problem and has told users to stop using the device and get a replacement. If they fix this issue then the Galaxy Note 7 will be a pretty good device leaving performance issues aside.
Widening concerns about the Note 7, one of Samsung’s flagship phones, have wiped billions of dollars off the company’s market value.
Basically, they’ve issued a software update that caps your battery to 60%, so it won’t overheat.
There’s no clear indication yet whether Samsung plans to extend this upgrade to other markets as well. Japanese Regulators have also taken valuable steps for this issue though the sale of Samsung Galaxy Note 7 continues in Japan and India.
Samsung’s decision to recall the phones from consumers in different countries through different exchange programs has proved to be a bigger-than-expected challenge, and harder than a simultaneous global recall, people familiar with matter said.
Asked about the software update, a Samsung spokesperson in the USA said that “no action will be taken without the approval of the CPSC”.
It’s still unclear whether the software update will be extended to users in other countries like the United States and Canada.
Also on Wednesday, China’s civil aviation authority said it will outlaw the use and charging of the Galaxy Note 7 on flights, and not allow them to be placed in checked-in baggage.
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Galaxy Note 7 has a battery capacity of 3,500 mAh, but the forced upgrade will enforce it to 2,100 mAh.
