Today at 5 a.m. EDT, Delta announced that due to a power outage in Atlanta, the airline’s computer systems had crashed. Cancellations and delays continue. “Counter agent says she doesn’t know flight status”, one would-be traveler tweeted.
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The waiver applies to all Delta flights scheduled on August 8 and the ticket must be reissued on or before August 12, with rebooked travel beginning no later than August 12. “We are experiencing a system outage nationwide”, said the American airline on Twitter in response to a customer affected by delays.
More than 300 Delta flights globally were canceled, and dozens more were delayed.
The company doesn’t have an ETA for the fix. (DAL) has suspended departing flights worldwide after it suffered a major system wide outage.
A power outage initially occurred in Atlanta around 2:30 a.m., impacting the airline’s computer systems and operations worldwide. The outage even caused flight boards at airports to incorrectly indicate flights were on time.
A number of Delta flights were delayed at the Boise Airport.
“Customers heading to the airport should expect delays and cancellations”, Delta warned in a statement. Flights enroute are operating normally.
So far, 1,260 of the almost 6,000 flights scheduled for Monday have actually gotten off the ground.
The company said its systems were down “everywhere” and “hopefully it won’t be much longer” until they are repaired. He had been stuck on the ground for about three hours at Tokyo’s Narita Airport on a flight that was supposed to go to Shanghai.
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Officials with the airline say that they are working to fix the problem, identified as a computer glitch that forced the shutdown.
