Hyatt has completed the investigation of the data breach first reported in December and confirms payment card information was accessed from point of sales systems in various retail outlets.
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The company said Thursday that there is no indication that any other customer information was affected.
Several of the hotel chains are located in New York, including one in Buffalo and Rochester and five in New York City.
The company disclosed in December that its payment processing system was infected with malware but did not mention how long its network was infected.
Hyatt is advising people who stayed at any of the 250 breached locations to keep a close eye on their bank statements and report any unauthorized charges. Customers at a limited number of locations are considered to have been at risk since July 30. Hyatt also says it has now worked with “leading third-party cyber security experts” to resolve the issue and strengthen the security of its systems in order to help prevent this from happening in the future.
Hyatt says it still doesn’t know how many of its customers were affected. Nomura dropped their price objective on Hyatt Hotels from $69.00 to $66.00 and set a “buy” rating for the company in a research note on Monday, October 26th.
To activate the identity theft protection coverage, affected customers in the USA may visit www.csid.com/hyatt-us and affected customers outside the USA may visit www.csid.com/hyatt-intl to complete a secure sign-up and enrollment process. The Company’s portfolio consists of approximately 587 properties (155,265 rooms and units).
The list of affected locations and respective at-risk dates is available here. “Please be assured that you can confidently use payment cards at Hyatt hotels worldwide”.
According to data compiled by Thomson Reuters, Hyatt Hotels (NYSE:H)’s stock is covered by 18 equity analysts across the Street, with 1 analysts giving it a Sell rating, 12 a Buy rating, while 8 consider it a Hold.
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Hotel brands within the group affected include the Park Hyatt, Hyatt Regency, Andaz and Grand Hyatt, and properties span the US, Canada, France, the UK, China, and the United Arab Emirates.
