Shipments of Macs are growing faster than the industry average, and the Mac has outgrown the PC industry every year for the last decade.
Advertisement
With the new offering, part of IBM’s MobileFirst administrations portfolio, customers can arrange Macs and have them conveyed straightforwardly to their workers without the requirement for any extra setup, imaging or design. Staff can apparently quickly and securely gain network access, connect to email and download business applications.
The administrations can likewise suit workers’ own, own Macs in corporate “bring-you’re possess gadget” settings. They are delivered via the cloud as a software-as-a-service (SaaS) product but are also available on-premises in clients’ data centers.
IBM claims that the move will save time, reduce costs and create a better employee experience.
Service helps large enterprises to incorporate Macs within their IT infrastructures.
Big Blue announced yesterday that it has developed a new cloud-based service to help enterprises integrate Macs into their systems and applications. With these new Mac-friendly services, enterprise clients can order Macs and have them delivered directly to employees, without any additional set-up. IBM will also support those who use personal Macs at work.
IBM has promised to release dozens more vertical-specific apps for the iPhone and iPad before the end of the year, but it seems possible that the Mac could be the recipient of some of those apps too.
Patterson says the new services feature the Casper Suite from JAMF Software, a software solution for helping clients set up and deploy Macs, including MacBook, MacBook Air, MacBook Pro, Mac Mini, iMac, and Mac Pro.
The company said that it had already been offering the service to several clients on an ad-hoc basis before deciding to offer it as a standard service to enterprises looking to deploy at scale. The services can also support personally-owned Macs that are authorised for staff to use at work.
The new services help IBM establish itself as a one-stop shop for enterprises looking for support across multiple technology platforms.
Advertisement
It provides OS and image management, software application and update management, an enterprise app catalog, automatic compliance and configuration updates for security. Users also can access a range of self-help resources, including password reset, chat, and expert knowledge forums, as well as traditional help desk services. By leveraging IBM’s expertise with Apple’s products, both companies hope to come out ahead of the competition.
