However, a statement from the Samsung Electronics West Africa Ltd., which earlier announced the postponement of the launch said that the devise was isolated due to battery cell problems.
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It said customers in Malaysia, who own Galaxy Note 7, could replace their current device with a new one beginning Sept 29 onwards.
SAN FRANCISCO (AP) – Samsung says new Galaxy Note 7 smartphones will be available in US stores starting Wednesday to replace about 1 million devices that are being recalled because their batteries can catch fire. The company has announced a recall in association with the U.S. Consumer Product Safety Commission.
About 400,000 Note 7 smartphones are estimated to have been sold in South Korea so far. Besides that Samsung also said the same, that not later than the 21of September.
“Test results show that the fire is not directly connected to the battery produced by our company”, parts manufacturer, Amperex Technology Limited, said.
Samsung has issued a statement that Galaxy Note 7 users in US will get replacement starting from September 21 while South Korean consumers will get replacement from September 28.
Firstly, Samsung has introduced a green battery icon that has been included in three specific software changes. According to Pierro, Strobel received an email from Samsung telling him to power down his device 10 hours after the incident.
What this means is that for an entire month, would-be Note 7 customers in the United States will not be able to purchase the phone, thus allowing Samsung’s competition to gain ground on them, such as Apple whose new iPhones have recently gone on sale.
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Another phone dealer, Miss Joan okechukwu also told newsmen that her company never sold the Samsung Galaxy Note 7. The incident took place amid a mass-scale recall program issued by the Korean tech giant on September 2 after receiving a series of reports of phone explosions due to faulty lithium-ion batteries.
