Microsoft has partly backed down on last month’s decision to sharply cut the amount of free space available from its OneDrive cloud storage service, following a customer backlash. For more information on the new OneDrive changes to the free storage jump over to the official Microsoft OneDrive website for details. Those who are unhappy with the discontinuation of the unlimited plan can get a full refund, Pearce said.
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“For customers of our free service who have over 5 GB of content and who are directly impacted by the storage change, we will offer one free year of Office 365 Personal, which includes 1 TB of storage”.
In a surprise announcement last month, the company said it was taking back a part of the free storage from 15GB to 5GB and limiting the unlimited storage offered to Office 365 subscribers to 1TB.
Microsoft’s Douglas Pearce adds, “We are all genuinely sorry for the frustration this decision has caused and for the way it was communicated”.
The company announced earlier this year that it was doing away with the “unlimited” tier of the offering, citing a small number of users who were, quite frankly, extracting the urine with their uploads and clogging Microsoft’s servers with in some cases 75TB worth of films.
Microsoft announced to reinstate the free storage capacity for OneDrive users on Friday, The Verge reported. The additional storage won’t reflect automatically, OneDrive users rather have to opt-in to keep their storage. Thus, unlimited storage space, whether you paid for the service or it was included in an Office 365 subscription, will be reduced to 1TB. After having 72,000 users show their dissatisfaction concerning the changes to storage policy, Microsoft had to tell customers that: “In November we made a business decision to reduce storage limits for OneDrive”.
Finally, anyone who wants to retain the 15 GB free storage will be able to by signing up for it online.
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Although I am not a heavy user as you can see below, it’s nice to know that some rational thought has been put into this decision.
