Samsung says new Galaxy Note 7 smartphones will be available in US stores starting Wednesday, Sept. 21, 2016, to replace about 1 million devices that are being recalled because of a problem with batteries catching fire.
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Galaxy Note 7 users in South Korea say they’re pleased with Samsung’s response. This development followed worldwide reports of dozens of the phone exploding while being charged due to fault in the battery. Now Galaxy Note 7 owners can use their eyes to authenticate Samsung Pay payments if they want, and any future Samsung phones that have iris scanners will have the same feature out of the box.
In addition, to indicate which devices are safe and which aren’t, Samsung’s now rolling out a second software update to the Note 7 which will highlight the battery status in the task bar green if the handset is safe for use. Samsung sold 2.5 million of the phones globally before stopping sales.
While Samsung has worked to provide replacement Note7s, the CPSC said consumers could also seek a full refund.
About a quarter of affected phones had been exchanged in the United States by Tuesday, according to a spokeswoman for Samsung’s US subsidiary. This alert will appear every time that the Note 7 is powered on and when it’s charging. “However, investigation has traced these problems to charging and the company is limiting battery charging on Galaxy Note 7 devices to prevent inferno”.
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Samsung also notes that Samsung Pay users now have access to buying more gift cards and adding more membership cards.
