The second-biggest USA airline DAL, +3.09% said via Twitter that “all flights are grounded due to a system outage”, prompting long delays at airports around the world.
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“I don’t understand what is going on here”. “It doesn’t seem really hostile yet”, she said.
The Atlanta-based carrier said the outage began at around 2:30 a.m.
At 1 p.m., Delta reported it had canceled 427 flights due to a power outage, while operating about 1,590 of its almost 6,000 scheduled flights so far today.
Arthur complained about a lack of agents at the counter, where only three of more than a dozen desks were open.
Monday morning is normally among the worst possible times for airlines to experience operational problems, due to a profusion of business travelers, but summer vacations may have impacted that pattern.
Some travelers took to Twitter to complain about it.
Monday morning, travelers arriving for flights had troubles checking in.
Jason Duffy, the on-duty manager at the airport, said the number of people affected is in the “low hundreds” and since it’s summer it’s say to say those flights are packed.
“This is not organized at all”, said the 51-year-old professional organizer from Pembroke Pines, Florida.
“Utter confusion across the board”, Ojo wrote in an online message.
According to website Flightradar24, some of the first flights to take off were from Amsterdam to the United States, while a flight from Phoenix to Atlanta was among the first to depart from a USA airport.
“It does feel like the old days”, Kopsick said.
Delta has waived change fees for passengers traveling August 8 through August 12. Lynn Christensen, 53, and Karen Weber, 54, were returning to Minneapolis after visiting Newark where they saw Weber’s son take his vows with the Franciscan friars.
“We’re not trying to go to a meeting or anything”, Weber said.
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It also noted: “The heavy reliance on computer reservation systems and the interconnectedness of airline schedules means that even minor outages tend to cause ripple effects that affect the network well beyond the time of the initial outage”.
