Goldstein – who runs a travel agency business in the United States – says her computer started to try and install Windows 10 around the OS’ launch a year ago, but it failed.
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Microsoft plans to change the Windows 10 update prompt to make it clearer and easier for Windows 7 and 8.x customers to schedule or decline the offer. Other reports suggest that Microsoft has made it incredibly hard for users to opt out of an automatic Windows 10 update.
Goldstein attempted to reach Microsoft’s customer support department to fix the problem, but that apparently didn’t work, so she made a decision to take Microsoft to court.
The installation not only failed, Goldstein says, but also slowed down her computer, leading to days of lost business.
Microsoft has inadvertently leaked the date when it will roll out the Anniversary Edition of the Windows 10. According to a Microsoft spokesperson, the company still denies any wrongdoing but dropped the appeal to avoid the expense of further litigation.
Meanwhile, Microsoft provided Mashable with this statement from Microsoft Windows lead Terry Myerson, “We started our journey with Windows 10 with a clear goal to move people from needing Windows to choosing Windows to loving Windows”.
The forced upgrade that she experienced was part of Microsoft’s push to get Windows users running the latest version of its operating system.
We understand a software update for Windows 7 and 8.1 will fix the upgrade’s pop-up box.
However, shortly after the headline “Microsoft announces Windows 10 Anniversary Update available August 2” appeared, it was quickly pulled from the website.
Over 300 million systems now run Windows 10, but Microsoft is hoping to raise that number to 1 billion by mid-2018. Forcing some users with machines that perhaps can’t handle Windows 10 is another issue.
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Microsoft has said that the operating system will not actually install itself unattended and it says that users will be able to reject the upgrade or reschedule it for a time that’s more convenient.
