Google-owned Nest acknowledged the problem and started working on a fix, which now works for 99.5 percent of those affected. As the Nest is a connected device it’s also capable of interacting with other smart devices around the home, like the SwannOne smart hub for example which allows consumers to connect multiple devices up to it and control everything from one comprehensive application.
Advertisement
So imagine the unwelcome surprise owners of the Nest Learning Thermostat received when they woke up in freezing cold houses this month.
As recently reported by The New York Times, a nasty software bug has caused many devices to completely drain their battery and become non-responsive.
How did the bug “work”?
The bug drains the battery within the thermostat, even if the device is plugged in, forcing it to disconnect from boilers and air conditioning systems, turning them off before it shuts down.
Advertisement
Users took to social media and Nest’s support forums to voice their frustration. Numerous users made a decision to go back to their old thermostat. It’s a point that sometimes gets lost in the eagerness around making our homes and devices smarter. The cause was apparently a December update that caused the glitch in early January. According to them, the only thing you should to for temporarily solving the problem is restarting the device. There’s probably no worse time of the year for a home thermostat to give up the ghost, but unfortunately for Nest owners, that’s exactly what happened, causing in-home temperatures to plummet overnight.
