Samsung Electronics will not be rolling out for Singapore users a new software update that caps the capacity of Galaxy Note7 smartphone batteries at 60 per cent, a spokesperson said on Wednesday (Sept 14).
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You may recall our story about Samsung’s Galaxy Note 7 devices being in danger of exploding. Samsung is working on a new software update to be released especially for the defective Galaxy Note 7.
The Over-the-Air (OTA) software upgrade will commence on September 20, 10 am in South Korea and it is not really going to solve the battery problem.
In the early days of the Note 7 recall, it was believed that a recall wouldn’t be necessary in China, as a different battery supplier was used in the country.
Getting back 2.5 million units of Samsung Galaxy Note 7 has been an enormous task for the Korean company. There have been at least 35 reports of the lithium-ion batteries within the devices overheating and bursting, resulting in risky fires. “We are expediting replacement devices so that they can be provided through the exchange program as conveniently as possible and in compliance with related regulations”, Koh Dong-jin, president of mobile communications business at Samsung, says.
The company has stopped selling the Galaxy Note 7.
The Federal Aviation Administration (FAA) also warning passengers to not turn on or charge cell phones during flights or put them in checked bags. Samsung is making the recall official by posting announcements on the company website but in the US, Consumer Report has criticized Samsung and said it should course the recall through the U.S. Consumer Product Safety Commission (CPSC).
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According to South Korea’s Yonhap News Agency, Samsung is in talks with other carriers around the world regarding the implementation of the new software update. A week later, it urged South Korean users to immediately power off their phones. This is a much higher number than the 35 global units previously claimed by Samsung as of September 1.
