The Galaxy Note 7s that are on the market now are potentially risky, and Samsung has said that it’s already gotten 92 reports of overheating devices.
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Impacted customers can find more detail over at the Samsung website.
The massive recall for the product includes over one million of the smartphones.
There have been about 92 reports of batteries overheating in the USA, with 26 cases involving burns and 55 involving property damage, according to the commission.
Samsung has received 92 reports of the batteries overheating in the USA, including 26 reports of burns and 55 of property damage, according to the US commission’s website.
Now it seems that the US Department of Transportation’s (DOT) Pipeline and Hazardous Materials Safety Administration (PHMSA) issued a notice regarding airline passengers and crew traveling with a Samsung Galaxy Note 7 smartphone.
Samsung has posted a video apology to its customers following the announcement of an official recall of the Galaxy Note 7 due to an exploding battery. But owners are ignoring the warnings, refusing to give up the phones.
Samsung received 92 reports of batteries overheating in the United States, including 26 reports of burns and 55 cases of property damage, the company said as it announced the recall in cooperation with the US Consumer Product Safety Commission (CPSC). Samsung’s recall site claims that September 21 is the date.
Sales will resume in its home market on September 28 and in other countries when conditions allow, a company spokeswoman said. The lithium-ion battery can overheat and catch fire. But its press releases didn’t tell consumers to stop using the device. “Apple will definitely benefit at least some from a combination of Note7 buyers whose phones were recalled and would-be Note7 buyers who will now buy an iPhone instead”.
Do you have a Galaxy Note 7 that was the subject of an official recall Thursday? “Contact the wireless carrier, retail outlet or Samsung.com where you purchased your device to receive free of charge a new Galaxy Note7 with a different battery, a refund or a new replacement device”.
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The Pipeline and Hazardous Materials Safety Administration and the Federal Aviation Administration, which jointly regulate potential risky items on airlines, acted after the CPSC’s recall announcement to ensure the Samsung phones don’t endanger aircraft.
