Share

Passengers Hit by British Airways Glitches and London City Protest

Computer glitches are continuing to cause problems for airlines.

Advertisement

“We are sorry for the delay to their journeys”, it said.

British Airways passengers are suffering delays globally because of a computer glitch in the check-in systems, the latest in a string of technical failures to hit major worldwide airlines.

Passengers in Britain and the U.S. complained of delays of up to five hours when technology malfunctioned in the early hours of the morning.

Passengers faced an hour’s delay at Newcastle Airport due to knock-on effects of BA’s check-in problems in Heathrow and Gatwick.

A British Airways spokesperson confirmed to Business Insider that the delays were caused by a problem with the airline’s check-in system and only affected flights coming in from the US.

Later, British Airways said some flights had been cancelled on Monday “due to operational reasons” but that specialists were “working to resolve this issue”.

O’Hare International, San Francisco International, Seattle-Tacoma International, London City, Heathrow, Gadwick airports etc. were affected.

Meanwhile with dozens of flights delayed at its London Heathrow and Gatwick hubs, the carrier staff was forced to issue handwritten boarding passes in order to keep flights operating.

He had checked in online before arriving at the airport, but said staff on the ground could not access their computer systems to see which passengers had gone through security.

That did not stop customers at United States airports from expressing their frustration on Twitter.

The company, which is part of the International Consolidated Airlines Group SA, says it would “encourage customers to check in online before they reach the airport”.

The protesters were holding up posters saying “Climate Crisis is a Racist Crisis” and ‘Black Lives Matter.’ They wanted to underline Britain’s environmental influence on the lives of black individuals globally and locally. All nine people were later removed from the runway and arrested on suspicion of aggravated trespass, being unlawfully airside and breaching London City’s bylaws.

Advertisement

This problem comes after about a month after problem came in Delt that resulted in global computer outage and almost 2,000 flight cancellations.

British Airways has suffered an IT glitch on its new 'FLY&#039 check-in system around the world. This image was taken at San Francisco Airport by a traveller waiting to fly back to Heathrow