United Kingdom customers who have Galaxy Note7 devices will be contacted by the provider or operator from which they purchased the product in order to arrange their device exchange.
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The Korean tech giant is now working with its supplier partners and mobile operators to voluntarily replace every Galaxy Note 7 it has sold, some 2.5 million units worldwide. However, Consumer Reports now claims Samsung’s efforts are not enough to remedy the problem as the Galaxy Note 7 recall remains unofficial. Samsung Australia is now working with the airlines following the recall and subsequent bans.
Samsung Galaxy Note7 smartphones are exploding worldwide. The company has not published its conclusions as of yet and there is no confirmation that Samsung SDI Co.is even the primary cause of the battery issues that cause them to explode.
Samsung announced a global recall of the Note 7 smartphones last week after some of their batteries caught fire while being charged. Samsung released the Galaxy Note7 in August this year with a host of innovative features but the devices started to shake the internet soon after its launch due to battery issues.
Samsung issued the recall on 2 September when it said as of 1 September, there had been 35 incidents involving the device and faulty batteries. But Dong-Jin’s comment could just as easily refer to the cost to the company’s manufacturing reputation in its rush to beat Apple’s iPhone 7 to market.
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The South Korean firm is now urging all customers who have bought a Galaxy Note 7 to date to return the device and receive a free replacement device. “Samsung will be taking care of the reimbursement to the damages”, the report quoted him as saying.
