The CPSC says a Note 7 customer should stop using the phone, power it down, then return it (reflecting Samsung’s own advice in the U.S. and New Zealand).
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These issues lead to some the devices catching fire, and in one case, injured a six-year-old boy.
The Galaxy Note 7, Samsung’s smartphone that had an unfortunate habit of exploding or setting on fire, is now back on sale, reports The Verge.
Samsung Pay v2.3 is now available to download on compatible Galaxy devices. Other carriers like T-Mobile and AT&T still redirecting Note7 information on their site to a dedicated page with recall details, but they may very well resume sales soon.
Announcing a formal voluntary recall for all Note 7, sold between August and September 15, Tim Baxter, president of Samsung Electronics America has said, “Consumer safety is always our highest priority”. On Sept. 9, the CPSC warned users to power down their devices and to stop using them. However, when asked, a member of Sprint’s sales support staff confirmed it was selling a “new” version of the phone, adding: “Samsung had made some rectifications in the battery of this phone and released this phone again in market”.
Baxter said last week that, at that time, approximately 130,000 Note7 devices had already been exchanged.
Samsung has said it will replace a further 500,000 units will replaced by the end of September.
Samsung has found that some of the complaints against its first-batch Galaxy Note 7 handsets were actually fake.
Samsung has recently resumed sales of its Galaxy Note 7 in USA and had earlier said that it would be launching an apology advertisement for the inconvenience and discomfort caused to the patrons over the recall. ” Since then several airlines globally has issued warnings about the Note 7 choosing to follow the Federal Aviation Administration (FAA) advisory”.
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The Note 7 was lauded as being more advanced than the most recently available iPhones, featuring eye-scanning technology that moved a step beyond Apple’s use of biometrics. Samsung announced that the notifications will come as part of a software update expected this week in the USA.
