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Samsung confirms it is stopping shipments of exploding Galaxy Note 7 phones
Samsung has delayed the shipments for its flagship Galaxy Note 7, following various reports of the phone exploding in South Korea and other parts of the world.
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A new report claims that Samsung will announce a recall of the Galaxy Note 7 “in less than a week”. Samsung did not offer additional comment to USA TODAY. We will share the findings as soon as possible.
Shipments of the Galaxy Note 7 smartphone were delayed in South Korea this week for extra quality control testing.
If the units are recalled, Samsung will apparently just furnish them with new batteries instead of offering a complete replacement. The company confirmed on Thursday that it halted shipments of the Galaxy Note 7 to three South Korean carriers, according to Reuters.
“Apple is supposed to show off the iPhone 7 next week and this issue (with Samsung) has emerged, so the current state of things do not look good”, HDC Asset Management fund manager Park Jung-hoon said.
A model poses for photographs with a Galaxy Note 7 new smartphone during its launching ceremony in Seoul, South Korea, August 11, 2016. However, another possibility is to reportedly issue a refund or exchange with a new phone altogether. It did not say if those phones are different from the ones sold in South Korea. According to the Yonhap News Agency, Samsung is also in contact with USA carriers, which have embraced the Galaxy Note 7 with open arms and began selling the smartphone in late August. Pictures of damaged phones were uploaded on local online communities, social media and YouTube. The photos and accounts could not immediately be verified. No injuries have been reported.
In November a year ago, Google’s Ben Leung took it upon himself to expose the faulty third-party USB Type-C cables being sold online through retailers.
“This is some major buzz-kill for Samsung, especially given all of the hard-earned excitement that products like the Note 7 have [sic.] been garnering lately”, Bloomberg quoted IDC analyst Bryan Ma as saying.
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This isn’t the first time Samsung has faced production problems with a newly released phone.