Verizon mentioned the U.S. Consumer Product Safety Commission (CPSC) recall of the Galaxy Note 7 and continued on with describing the latest premium flagship smartphone. Samsung has said the problem involves 2.5m smartphones worldwide.
Advertisement
“What we are seeing through accounts on social media and news accounts is that there are consumers who are still using the phone”, Wolfson said. The decision to push this update to Galaxy Note 7 devices as a safety measure is more than welcomed, but some customers would like the option to switch to the white version of the indicator if not for aesthetic reasons, but for the sake of habitude.
If you’ve got a Galaxy Note 7 that you’re waiting to exchange, you should be able to get your replacement tomorrow. Kaye said about one million devices are affected.
For starters, they have already asked Samsung to extend the voluntary refund deadline to September 30, from September 19. It may seem that the South Korean Agency wants to make sure that all Galaxy Note 7 owners were informed of the recall and that all faulty devices are returned. While speaking with reporters, Kaye appeared to blast Samsung for not coordinating with his agency.
The arrival of 500,000 replacement Galaxy Note 7 devices comes as Samsung claims that 25 percent of the smartphones in the United States have so far been sent back under the recall program, which is a significant improvement compared with the 13 percent rate reported a few days ago. Last week, the company recalled 1,858 Note 7 phones in China, saying they were distributed for testing before sales to the public began on September 1. It states approximately 22,000 of the recalled phones were sold in Canada. Based on reports, Samsung received 92 reports regarding the batteries overheating in the U.S. with 55 reports of property damage and 26 reports of burns from fires.
Samsung Electronics said Wednesday it received three reports of Galaxy Note 7 battery fires in China and investigated two of them. Apple’s iPhone 7 and 7 Plus will go on sale in India on the same day. The Note series is one of Samsung’s most expensive and demand for the phone had been high.
Advertisement
Sprint says that delivery times for the new Galaxy Note 7 is the regular 2-5 business days while Verizon says the phone “is now in stock and not on back order” meaning it is available to order with free two day shipping.
