Attention is being paid to whether or not the lately recalled Galaxy Note 7 will come out as a refurbished phone.
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Tech giant Samsung Electronics’ decision to globally recall its Galaxy Note 7 is expected to prove quite expensive for the company.
“For safety reasons, Galaxy Note 7 customers should power off their smartphones and return them to their original place of purchase or contact us at Samsung Australia for a resolution”, Mr Fink said.
The Australian recall follows a similar pattern to the United States, where the company said it would “voluntarily replace” any devices that had been bought with a new one “over the coming weeks”. We’ll have to wait a few more weeks for the faulty Galaxy Note 7 units to be replaced.
On Friday, Samsung announced the recall of millions of new Galaxy Note 7 smartphones worldwide following reports that the units catch fire while charging.
According to Samsung’s mobile business president Koh Dong-jin, one of the company’s battery suppliers has caused the phablet to explode. You can also reach Samsung’s Customer Service line on 1300 362 603 to discuss your options.
“We know our Galaxy Note 7 customers are our most loyal customers and we are taking a proactive approach to support them”. “Courtesy devices will become available from [September 7]”.
After the replacement program, a new set of Samsung Galaxy Note 7 units will be offered in public sales across the country.
While in the first two incidents, none of the users are injured, but in this case, the user’s finger was said to be burned.
Nevertheless, Samsung chose to have a worldwide recall, given the large number of the Samsung Galaxy Note 7 users.
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Samsung is working with partners and operators to voluntarily replace the current device with a new one starting 19 September.
