She’s having second thoughts about buying another newly released device, especially after losing all her personal data stored in the destroyed Note 7, she said.
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Spark and Vodafone have offered to replace or refund Note 7s sold to their customers. The confusion between the Samsung India and one of the local retailer resulted in selling one of the Note 7 units prior to the actual sale date in India. Sprint has suspended sales of Samsung Galaxy Note 7 immediately following Samsung’s announcement to discontinue sales of the device globally.
Samsung has been relying on its Galaxy phones to drive the recovery of its mobile business, which has been struggling for more than two years amid strong competition from Apple and Chinese rivals.
Tech giant Samsung is ing millions of its flagship smartphone, the Galaxy Note 7, following dozens of known reports in the US and South Korea of the phone “exploding” and catching fire during or after charging. As of September 1, there had been 35 cases of batteries “exploding” reported globally and Samsung India is now conducting a thorough inspection with suppliers to identify possibly-affected batteries.
In a statement, Optus said: “Any customers with concerns about their Samsung Galaxy Note 7 handset can visit their nearest Optus store to discuss their options”. The company develops, manufactures, and sells various consumer electronic goods and IT products such as mobile phones, PC, tablet PC, television, washing machine, refrigerator, DVD players, Home Theatre systems and several other products.
The Galaxy Note 7 has been on sale in the U.S. since August 2 and was scheduled to for a United Kingdom release September 2. Customers should go to a nearby Sprint store to exchange their Note 7 device.
When Does The Galaxy Note 7 Replacement Program Begin? Secondly, Samsung will replace your device whether it’s faulty or not.
As such, the Note 7 had the stage to itself.
Samsung has notified us that they have identified a battery cell issue in certain Galaxy Note 7s.
While details surrounding the recall are still trickling out, we rounded up everything you need to know about the incident and how Samsung is responding. At that time, the company advised customers to get in touch with their carrier or Samsung itself for a replacement.
“We don’t care where you bought it; we’ll provide you with your choice of remedy”, said Newton. Should I Replace It?
Samsung Call Centre staff is also asking Note 7 owners that they can bring the device to Samsung Service Centre if they feel there is something wrong and the problem will be fixed.
Samsung also includes the same rear facing 12MP camera and debuted previous year in the Galaxy S7 and S7 Edge.
Samsung has yet to announce when Galaxy Note 7 sales will resume, acknowledging the “inconvenience”, the recall is placing on the market. The company’s shares rose 0.8 percent early Friday after falling 2 percent the day before.
Before you freak out, a faulty Galaxy Note 7 is not going to go off and leave a smoldering crater in your den or turn your vehicle into a smoldering heap of scrap metal. With the recall, Samsung has worded a seemingly vague promise.
Post-explosion photos, highlighting burnt and crisp devices, have since popped up on social media sites.
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Did you purchase the new Galaxy Note 7?
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