The update would allow owners of a Note 7 to charge the battery up to 60% instead of a full charge. If they fix this issue then the Galaxy Note 7 will be a pretty good device leaving performance issues aside. According to a report from the Associated Press, its latest attempt will be a software update that will limit the device’s battery to a 60 percent charge.
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In the meantime, the South Korean company halted sales of the Galaxy Note 7 until all customers who bought one get them replaced or switch to a different smartphone. The Samsung advertisement announces the software update plan for any users of the Note 7 who may be disregarding its recall notice and continuing to use the smartphone.
Samsung Electronics Co. will be able to replace all 400,000 Galaxy Note7 phones sold to Korean customers in early stage packed with potentially problem batteries by September 25 and is discussing with regulators and wireless carriers of other countries to proceed with global recall. The software’s availability may vary in each market depending on the local situation and requirements, the company said in an e-mailed statement to news agency Bloomberg. Samsung has already advised to not use their Note7 at all anymore and keep it powered off.
Samsung said replacements for the recalled phones would be available from Sept 19.
This will serve as a stop-gap measure against explosions, but it will also raise awareness among consumers that they need to return their phones.
In the meantime, it’s preparing to recall over 2 million smartphones from around the world, and putting other measures in place to help prevent further issues with overheating.
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Since then, airlines and aviation agencies around the world including the USA and Singapore have warned passengers against using them on flights. On Friday, Apple will launch the iPhone 7 and 7 Plus. To get in touch with Samsung to report a faulty device, visit the Samsung Support page here.
