Samsung has recollect whole Galaxy Note 7 smartphones implemented with batteries and it has got to be fire occupied and reduced their sales in approximately 10 markets.
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Seems the phone can catch fire and potentially explode while charging. About 2.5 million of the phones have been sold, according to various news reports. USA wireless carriers T-Mobile, Verizon and AT&T said they stopped selling the Note 7 Friday and began working on how to handle customer returns and questions.
Sprint will give customers a “similar device” to use while they wait for Samsung to resolve this recall and are without their Galaxy Note 7. The recall is a setback for Samsung, which after years of declining sales and profits, reported its biggest profits in two years in July, thanks to the Galaxy S7 and S7 Edge. The company said it will take about two weeks to prepare the recall, and the date new products will be available will vary by country.
While this issue will only affect a small percentage of devices, Samsung is not taking any risks as it recalls the Galaxy Note 7 worldwide for safety concerns.
Samsung says the problem has been caused by a “battery cell issue”, and is working with suppliers to determine affected phones in the market.
Samsung said in a statement to Reuters it was “conducting a thorough inspection” with its partners on the Note 7 and would share its findings as soon as possible. Users and reviewers were particularly excited for the Galaxy Note 7, which debuted just a few weeks ago to rave reviews.
Explosions aside, the Note 7 has reviewed incredibly well.
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Customers who purchased a Note 7 through one of the carriers and don’t want to wait for Samsung’s exchange program will able return or exchange the devices, the companies said, although the terms varied.
