Over the weekend, Samsung urged Note 7 owners to power them down and exchange them for a different phone as soon as possible. Very few have originated from China, however, and the country hasn’t been part of the recall to the same degree, which means ATL batteries are harmless and good to go.
Advertisement
Samsung offered free pizza to apologize to workers at mobile carrier shops who have been handling the unprecedented recall.
For those stubborn device owners who refused to exchange their Galaxy Note 7, Samsung now has a sort of solution in place to limit the risk of an exploding battery. Hey, if that’s what it takes to be safe! This is only being done, so that the users who still have the device are safe and also to kind of force them to return it, because obviously it is not recommended to use a device which can not be charged up to 100 percent. Some left the store with an iPhone instead of waiting for a replacement Samsung smartphone to be shipped, the employee said. What is after it or released at the same time is Nougat on the Samsung Galaxy S7, the S7 Edge.
Samsung plans to begin issuing new Note 7s with batteries it says will not be prone to overheating starting September 19 in South Korea.
Samsung is working with the US Consumer Product Safety Commission, but has yet to provide a specific date for replacing returned units. Chinese smartphone maker, Huawei Technologies Co., which aims to overtake Samsung globally in smartphone sales within the next five years, is preparing to introduce a new high- end phone later this year.
Reports claimed Samsung Electronics will only use batteries made by China’s ATL for its replacement devices.
Samsung said the problem was caused by a faulty battery cell and announced a large-scale recall – the first involving its flagship phone. Samsung declined to comment Tuesday when asked who the third battery supplier might be. “Apple has been gifted an unexpected opportunity to benefit from Samsung’s product missteps in the coming holiday season”.
In a half-page advert carried by major South Korean newspapers on Wednesday, Samsung announced a Note 7 software update that will limit battery recharges to 60% of capacity.
Advertisement
Unfortunately, the whole event is a big setback for Samsung, especially considering the timing was so close to the iPhone 7 launch. “Recalls are conducted based on the situation in each country and after consultations with different partners and carrier companies”, she said.
