Samsung goes on to state, “Our highest priority is the safety of our customers, and we strongly urge Galaxy Note7 users to immediately participate in the replacement program based on local availability”.
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Samsung is expected to bring forward the launch of the Galaxy S8 smartphone to regain consumer confidence after the fiasco of the exploding Note 7. We’ve already highlighted how to check if the Galaxy Note 7 unit you’ve bought (or received as a replacement) is safe, via the company’s online tool, the green battery indicator, and, the retail box label with an “S” mark on it.
Earlier this month, Samsung Electronics announced a massive recall of its latest Galaxy Note 7 phablet, following its launch in 10 nations on August 17, after dozens of consumers reported battery fires.
On Monday in Seoul, demand for “battery-problem-free” devices appeared to be thin.
Due to this, various airlines around the world have banned the use of the smartphone onboard.
Samsung said that limiting the ability of the device to charge to full capacity should “reduce the risk of incidents” and would also encourage customers to replace their existing device with a new Note 7.
So to make it easy, Samsung’s new site lets users punch in their devices IMEI number to see if their Galaxy Note 7 is one of the lucky models to have a defective battery.
Contrary to Samsung’s previous announcements that phones shipped to China were safe, a new wave of Note7 explosions are occurring in China. In South Korea, mobile carriers said Note 7 owners can begin exchanging their phones starting Monday, but there were few people doing so at a Samsung service center. After witnessing the numerous failures of Note7, the U.S. Consumer Product Safety Commission (CPSC) has ordered the company to officially recall all the devices.
But the latest reported in China, the world’s largest smartphone market, involved the newer batch of phones, sold after September 1 and believed to be safe.
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Samsung has also been marking safe Note 7’s with a green battery icon.
