Following the disastrous launch of the Galaxy Note 7, Samsung has revealed it is to roll out a software update in the coming weeks that will reduce the device’s battery capacity to 60pc to prevent future explosions.
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Samsung, the world’s biggest smartphone maker, is recalling 2.5 million Note 7 phones globally after dozens of users complained of the devices bursting into flames while charging.
The Samsung Galaxy Note 7 recall saga continues.
The software update, which will be automatic, will begin on September 20, the group said.
Samsung has been “advising that you power down your Note7 and exchange it now, as part of our U.S. Product Exchange Program for all Galaxy Note7 owners”. Consequently, Samsung has voluntarily made a decision to limit the device’s charging potential to 60% via an upcoming OTA update.
“We apologise for causing discomfort and concern to our customers”.
The DGCA order means that flyers should not switch on or charge Samsung Galaxy Note 7 devices on board aircraft and also to not keep them in any checked baggage.
The US Consumer Product Safety Commission last week urged Note 7 owners to stop using it. The decision seems to affect South Korea only, but it wouldn’t surprise anyone if would be introduced in the rest of the countries where the Galaxy Note 7 has been advertised.
This handout photo taken and released by Gwangju Bukbu Police Station on Sept 13, 2016 shows a blown-up Samsung Galaxy Note7 smartphone in Gwangju, South Korea.
Samsung had asked its South Korean customers to visit their nearest service center where they can drop off their Note 7 for servicing and pick up a replacement phone for temporary use while Samsung replaces the battery in their original phone.
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“Samsung Galaxy will be reborn as a loved and trusted brand through more rigorous quality control”, it said in the ads.
