We’ve since learned that late on Friday the USA government safety agency urged all consumers to stop using Samsung Galaxy Note 7 phones, which are prone to catch fire, and top airlines globally banned their use during flights.
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Samsung recalled the phone last week after reports emerged of the device exploding during or after charging. The South Korean technology giant in a statement on its website Saturday, Sept. 10, 2016, advised local users to visit the company’s service centers to receive rental phones for temporary use.
A Samsung investigation found that rechargeable lithium batteries manufactured by one of its suppliers were at fault in the fires.
Since then, airlines or air safety agencies around the world including the USA and Singapore have warned passengers against using them on flights.
“We are expediting replacement devices so that they can be provided through the exchange program as conveniently as possible and in compliance with related regulations”, the statement added.
The Civil Aviation Authority of Vietnam (CAAV) has issued an instruction telling airlines to warn passengers against putting Samsung Galaxy Note 7 phones in their luggage due to the risk of battery fires.
Samsung released the Galaxy Note 7 on August 19.
New Note 7 is expected to be available from September 25 for exchange in the country, the sources informed t Khaleej Times.
“Until a replacement device is provided, Samsung asks all customers with a Galaxy Note 7 smartphone to power down your device and return it to its place of purchase at your earliest opportunity”.
The great thing about Samsung Galaxy Note devices is that they can’t be rivaled by other phablets, even those with similar specs. The Note 7 units are also not allowed to be stored in passengers’ checked baggage. A new report suggests that Samsung will be deactivating all Galaxy Note 7 handsets that need to be exchanged after September 30th.
Malaysian no-frills carrier AirAsia Berhad which runs a joint venture airline with Tata Sons in India, today prohibited the use of Samsung Galaxy Note7 mobile devices on its flight as well as some of the subsidiary airlines, including AirAsia India.
Samsung is preparing to replace more than two million units and is advising users to replace their Samsung Galaxy Note 7’s with the replacement program.
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No cases have been reported in New Zealand, but all phone providers are cooperating with Samsung’s recall.
