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Samsung urges consumers to stop using Galaxy Note 7
Maswings said passengers were not permitted to turn on or charge their Samsung Galaxy Note 7 while on board with immediate effect. Samsung has already announced that it will halt the sales of its Galaxy Note 7 smartphones and will prepare replacement devices for phones already sold after finding problems with the battery cell used.
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Consumers can visit Samsung’s service centers to receive rental phones for temporary use.
The company made an unprecedented global recall of the phablet last month after it emerged there had been 35 confirmed cases of batteries catching fires during charging, only weeks after launch.
The U.S. was among the first countries to take a step following the recall.
Three more airlines have joined the fleets that have banned the Samsung Galaxy 7 from checked baggage, and are asking passengers not to turn on or charge these smartphones on aircraft. Regarding the U.S. CSPC and FAA’s ban issues on Note 7, some IT market insiders responded that the authorities have “gone overboard”, worrying that recent rising protectionism and increasing trade-restrictive measures beyond tariffs in the United States also might have contributed to their decisions.
The transportation ministry also asked people not to put their Galaxy Note 7 phones in their checked-in luggage.
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“Until a replacement device is provided, Samsung Australia reminds all customers who still have an affected Galaxy Note7 smartphone to back up their data, complete a factory reset to delete personal data, power down their device and return it to its place of purchase to seek remedy of their choice”, the company said on its website. The Note series is one of Samsung’s most expensive, and demand for the phone had been high.