It advised consumers to use replacement phones which would be temporarily loaned by the firm until a new Galaxy Note 7 equipped with fault-free batteries is provided.
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A US government safety agency on Friday urged all consumers to stop using Samsung Galaxy Note 7 phones, which are prone to catch fire, and top airlines globally banned their use during flights.
An US agency has warned consumers to turn their Galaxy Note 7 smartphones off because of the risk that their batteries can explode.
The agency said it was working with Samsung to launch an official recall as soon as possible.
KitGuru Says: It is good to see that Samsung has gone through the official channels for its recall in the US.
Due to repeated incidents of batteries getting exploded, Samsung has already said that they will recall 2.5 million Note 7 handsets, all over the world. The Note series is one of the most expensive lineups released by Samsung, and the devices usually inherit designs and features of the Galaxy S phones that debut in the spring. In a separate statement on Saturday, Samsung asked consumers in South Korea to discontinue the use of their Galaxy Note 7 phones and visit one of the company’s service centers for the recall process. “The longer this story lingers, the more it will etch itself in people’s minds”, he said.
USA aviation safety officials also on Thursday took the unusual step of warning airline passengers not to turn on or charge the phone during flights, or put them in checked bags.
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United Kingdom -based Virgin Atlantic and Australian carrier Qantas, like most USA airlines, said they would tell passengers not to check the Galaxy phone and to leave it switched off during flights. Samsung Electronics Canada inspires the world and shapes the future with transformative ideas and technologies. The company has confirmed 35 cases of its devices catching fire, majority occurring while the battery was being charged.
