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Stop Using Your Galaxy Note 7
But Samsung’s Note 7 storm will “most likely blow over in a couple of months”, he said.
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Samsung Malaysia is urging Galaxy Note 7 users to power down their devices and exchange them for new units under its replacement program as soon as possible.
The company has said that battery problems led to the phones catching fire, adding that it was hard to sort out the affected phones among the already sold ones.
Consumers can visit Samsung’s service centers to receive rental phones for temporary use. Samsung offered a replacement device, and the company confirmed that it was arranging to cover the bill for damages to the hotel room. The recall is due to an issue with rechargeable lithium batteries, batteries that were not made by Samsung but manufactured by one of its suppliers.
“For customers who already have Galaxy Note 7 devices, we now ask that you power down your device and return to using your previous phone”.
Taiwan’s two biggest airlines China Airlines and EVA Airways have advised passengers not to charge phones or store them in checked baggage. This news story is related to Latest/149564-PIA-bans-Samsung-Galaxy-Note-7-on-its-planes/ – breaking news, latest news, pakistan ne.
And, because customers’ safety is an absolute priority, Samsung has stopped sales of the Galaxy Note7.
Earlier, the US Federal Aviation Administration (FAA) issued a warning not to charge or switch on Galaxy Note7 on board aircraft.
PAL also said it will not accept any cargo shipments of the Samsung device.
Aviation Authorities in the UAE took it further and have out-right banned using the Note 7 on Emirates and Etihad airlines. Through this exchange program, Galaxy Note 7 customers in the U.S. have two options.
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Customers still in possession of a Note 7 in the United Kingdom are strongly advised to contact their networks or the original point of purchase. Samsung said it had confirmed 35 cases of the Galaxy Note 7 catching fire as of September 1, majority occurring while the battery was being charged.