Share

Student satisfaction levels remain high

The National Student Survey (NSS) is a national initiative aimed at the opinions of final-year undergraduates.

Advertisement

At Anglia Ruskin students said staff were enthusiastic about what they teach.

The Open University, the nation’s biggest provider of part-time higher education, retained its place at the top of the Welsh NSS table alongside Swansea and Bangor, albeit its students study remotely.

“The shift in England from public funding to increased fees means that students are understandably, and rightly, demanding more from their university courses”.

The annual survey asks students across the UK to rate their institution on overall satisfaction. This represents a response rate of 71%, the same as previous year.

University of the Arts London was one of the lowest ranked universities, with a 75 per cent satisfaction rate, followed by University of Cumbria and London Metropolitan University, which both scored 78 per cent.

She continued: “These figures are particularly significant given that they include final-year students in England who started courses in 2012 under the new £9,000 tuition fee regime”. These cover: assessment and feedback (73% satisfied), academic support (82%), organisation and management (79%), learning resources (86%) and personal development (83%).

In all categories relating to the academic student experience, satisfaction has either improved or stayed the same since 2014.

“It is also testimony to the very strong relationship that the University enjoys with DUSA (Dundee University Students’ Association) in seeking out and responding to student feedback in pursuit of continuous improvement”. “We are delighted to have improved on what is already an excellent record, we are sure it will help give students and their parents even greater confidence in their selection of Harper Adams as a university of first choice”.

Across the UK, the body said, the satisfaction rate for students studying at UK higher education institutions and further education colleges remains high, with 86 per cent saying they are satisfied with their course.

“The sector has shown a welcome and sustained commitment to respond to the needs of students, and these results must be used to build on that progress”.

Advertisement

The University of Dundee welcomed the findings, which it said placed it 15th in the UK.

A total of 86% of undergraduates said they are happy with their course