While the Galaxy Note 7 has only been on sale in the US since August 19th, estimated sales of the device within the country are said to be at around 1.6 million units, and according to yesterday’s CPSC recall around 130,000 of those have been returned, which means there are plenty of customers who are still holding onto their devices.
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According to Samsung, around 2.5 million of the premium devices worldwide need to be recalled.
Samsung is urging American consumers to shut off and return Galaxy Note7 smartphones due to a serious potential for burns and fires.
In the meantime, the U.S. Consumer Product Safety Commission (CPSC) is advising people who purchased a Note7 prior to September 15, to “immediately stop using and power down” the handset.
Samsung had already initiated a voluntary recall, but the company has been criticized for not offering clear information about the problem or how it would be resolved.
Samsungs Galaxy Note 7 was released in August 2016 and touted as the best new Android phone, with its larger screen, waterproof design, stylus, and iris scanner for videos and photos. Apple just introduced the latest versions of its iPhone, which go on sale Friday.
Responding to the reports, Samsung issued a global recall for the Note 7 units last September 2.
A top Samsung executive in the United States on Thursday apologized to customers and pledged to expedite the recall. The new replacement units, on the other hand, will have a green one, according to a ZDNet report citing Samsung.
The firm tapped China’s Amperex Technology Limited (ATL) as the main battery supplier for the Note 7 phones, a person familiar with the matter told Reuters. Naturally, the FAA’s ban on the Galaxy Note 7 extends to charging the device on the plane as well.
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Some purchasers of the Note 7 say they’re willing to try another Samsung device. As for the cameras, they’re the same ones from the Galaxy S7: 12 MP on the back with phase detection autofocus, OIS and LED flash and 5MP on the front.
