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US and Samsung tell Galaxy Note 7 owners: Power down now
The goal of this safety advisory is to advise air operators, passengers and crew of the risks involved in transporting the new Samsung Galaxy Note 7 smartphone in checked baggage or inside the cabin of an aircraft.
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The warning, issued in a news release Friday, came amid recent news that lithium-ion batteries in certain Note7 devices had resulted in fires.
As of September 1, there have been 35 cases of the phone catching on fire reported globally, according to Samsung.
On Thursday, the Federal Aviation Administration warned flyers not to put the Note7 smartphone in their checked bags or turn them on or charge them during flights.
Samsung said it would speed up shipments of replacement Galaxy Note 7 phones to ease safety concerns.
Praised by reviewers for its impressive camera, water-resistant casing and vivid display, Samsung had announced it had sold 2.5 million phones since the phone went on sale last month.
The Galaxy Note 7 is arguably one of the hottest smartphones out right now, and it is literally on fire.
Users of Samsung Galaxy Note7 smartphones have been urged to stop using the devices by the U.S. Consumer Product Safety Commission. However, that report seems to be related to a Samsung news announcement in Australia. When these batteries overheat and burst, the results can be serious.
Some airlines have already banned passengers from using or charging their Note 7s while in flight.
The CPSC’s terms for an approved recall haven’t yet been stated, but will be announced “as they are available”, say Samsung.
It wasn’t immediately clear whether the advice is being extended to the other eight countries where Samsung is recalling the Note 7. No charging is allowed and phones must be shut down, battery out if possible, to avoid unnecessary accidents.
“However, because our customers’ safety is an absolute priority at Samsung, we have stopped sales of the Galaxy Note7”. Note7 owners, as outlined by the US Note7 Exchange Program, do still have the option to trade their phablets in for either the Galaxy S7 or S7 edge plus a refund for the difference in MSRPs and a $25 credit/gift card.
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Porter Airlines said on its website that passengers should not turn on or charge Note 7s or place them in checked luggage.