However, the commission revealed there have been 92 reports of overheating in the United States, including 26 reports of burns and 55 of property damage.
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Samsung announced the recall of their Galaxy Note 7 smartphone earlier this month, and now that recall is official.
With Samsung’s official recall of the Note7 now underway, carriers have started to lay out when their customers can expect replacement devices.
In the grand scheme of things, the number of affected devices compared to the 2.5 million that were sold worldwide is exceptionally small, but it’s Samsung’s handling of the recall that might have done the most damage.
The new Note 7 units are also expected to come with a small visual modification to allow consumers to differentiate between the new devices with the old faulty ones.
He explains the current situation starting from when Samsung issued a global directive to stop sales up immediately to where the company has already received and exchanged over 130,000 Galaxy Note 7s.
Now it seems that the US Department of Transportation’s (DOT) Pipeline and Hazardous Materials Safety Administration (PHMSA) issued a notice regarding airline passengers and crew traveling with a Samsung Galaxy Note 7 smartphone.
One student in Arizona claims he smelled sizzling and burning only to discover it was the Samsung phone in his pocket.
Lithium-ion batteries in the phones have been overheating, leading to burns and explosions.
“To those of you who love the Note, the most loyal customers in our Samsung family: We appreciate your passion and your patience”, Baxter said. Manufacturer: Samsung Electronics America Inc., of Ridgefield Park, N.J. Manufactured in South Korea and China.
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You can get a replacement or a full refund. Questions must be asked of the company’s quality control system which should have identified the problem in the battery even before the Note 7 was put on the shelves. Note 7 owners must not only turn off the device on airplanes, it said, but also protect the power switch “to prevent the phone from being unintentionally activated”.
