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Wells Fargo to cut product sales goals
In a Monday letter to the CFPB, they asked whether the agency had examined alleged victims were over 65, and whether it has worked with other branches of government to pursue civil or criminal penalties.
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Last week’s fines were imposed under settlements Wells Fargo reached with the Consumer Financial Protection Bureau, the Office of the Comptroller of the Currency and the Los Angeles city attorney’s office.
Shares of Wells Fargo slumped 3.3 per cent to close at US$46.96 on Tuesday in NY.
(FILES) This file photo taken on May 22, 2009 shows the sign for a Wells Fargo bank in Woodbury, Minnesota.
Wells Fargo is completely eliminating sales goals in retail banking in an attempt to take away the incentive for workers to create fake accounts using customer information.
Specifically, approximately 5,300 employees may have opened roughly 1.5 million deposit accounts, transferring funds from consumers’ accounts to temporarily fund the new, unauthorized accounts.
By defrauding customers, one Wells Fargo executive earned a $125 million payday. The bank was hit hard by allegations that its staff opened millions of bank accounts and credit cards for customers without their consent in an effort to meet internal sales goals. She announced earlier this year that she would retire from Wells at the end of 2016.
A Wells Fargo spokeswoman declined to comment on Lew’s remarks. Retail banking segment made up 57% of the total revenue, 49% of fee income and 59% of pretax revenue during the fiscal year 2015, noted the analyst.
Of the 5,300 employees who were fired over five years due to improper selling, Mr. Stumpf said these included bankers, managers and managers of those managers.
Tolstedt led the Wells Fargo division that created the false accounts in question and in the past her pay was linked to “cross selling”.
Wells Fargo has refused to say if it is considering implementing its executive compensation clawback provisions regarding Tolstedt. Chief Executive Officer John Stumpf also sent an e-mail to customers on Wednesday apologizing for the actions.
They also issued and activated debit cards and created PIN numbers and fake email addresses to enroll unaware consumers in online banking services.
Obviously, Wells Fargo has lost its focus. While the bank’s reputation may have taken a hit, the financial institution should be able to easily pay the $185 million fine handed down by USA regulators. “Or the bank is too big to manage, and folks high up don’t even know that laws are being broken a few levels down”.
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Torrie Matous, a spokeswoman for the committee’s chairman, Richard Shelby, a Republican from Alabama, said staff has “been arranging briefings and collecting information from both Wells Fargo and the regulators” to prepare for a hearing on September 20. The lawmakers, including Sen.